Search not working

Permalink Browser Info Environment
Hello,

Fantastic add on!

Unfortunately, the search functionality isn’t working on one site, but I have it setup exactly the same as it on a dev site where it is working.

Here is the dev site:
http://blinkmediastrategies.com/sandboxDev/directory/...

If you select 'Wyoming' under ‘State(s) in which you practice’. You will see that the list changes the second the search attribute is selected.

This is the live site where it isn’t working:
https://www.painsociety.com/directory/...

Select 'Nursing' under 'Specialty' and you'll see nothing happens.

I’ve noted that on the live site it forces an entire page reload, which I’m suspecting is refreshing the search function before the results are generated, thus rendering it ineffective.

I tried to load the form data via Ajax by following your documentation, which didn’t seem to work. I’m not sure if the AJAX is only supposed to be used with a single search block or two blocks that are side by side with one block being the list and the other being the search function.

A few questions:

1) These sites are hosted by different companies. Would different servers handle the page reload differently?
2) The dev site is C5 version 5.6.3.3 while the live version is 5.6.3.1. Could the different versions handle the page reload differently?

Any help would be greatly appreciated.

Thank you.

Kim

Type: Discussion
Status: In Progress
View Replies:
SkyBlueSofa replied on at Permalink Reply
SkyBlueSofa
Is the list setup to receive search results? There are so many configurations that it's easy to miss one.

or, I might be able to resolve the issue if you granted me access to edit the site.

Let me know how you would like to proceed.
kimstone replied on at Permalink Reply
I pm'd you with access. Thank you, immensely!!

concrete5 Environment Information

# concrete5 Version
5.6.3.1

# concrete5 Packages
Cache Free Content (1.1.0.5.6.3.1), Dynamic Iframe (1.7), eCommerce (2.8.7), Extended Google Map (3.2.4), Fix Required Labels (0.0.2), Forgot Password (1.0), Form Tableless Layout (1.2.1), Front End Attribute Editor (1.1), Lerteco User Importer (2.1.1), Login (1.1.1), Login Redirect (1.3), Magic Data (2.9.8), Magic Data Symbols1 (2.7.2), Magic Data Templates1 (2.1), Mega Menu (1.5.27), Page List+ (5.6.0.0.0.5.7), Page Redirect (1.4), Page Selector Attribute (1.1), Paypal Website Payment Pro Gateway (2.0), Popup Login (1.0.5), Popup Pro (1.6.8), Pro Forms (7.2.0), Register User Pro (1.3.16), Registrant Group (1.1), Sortable Fancybox Gallery (1.17), Uhuru Theme (1.1), Ukao Menu (1.5.2), User Info (1.97), Whale Nivo Image Slider (1.0.4).

# concrete5 Overrides
blocks/autonav, blocks/date_archive, blocks/jb_register, blocks/jb_popup, blocks/page_list_plus, blocks/login, blocks/content, blocks/product, blocks/jb_megamenu, elements/profile, elements/checkout, elements/cart_item_list.php, languages/fi_FI, languages/ja_JP, languages/es_PE, languages/sl_SI, languages/fa_IR, languages/sk_SK, languages/es_AR, languages/es_ES, languages/fr_FR, languages/el_GR, languages/ar, languages/ro_RO, languages/pt_PT, languages/ru_RU, languages/it_IT, languages/de_DE, languages/sv_SE, languages/nl_NL, languages/zh_CN, languages/he_IL, languages/es_MX, languages/zh_TW, languages/cs_CZ, languages/nb_NO, languages/da_DK, languages/tr_TR, languages/vi_VN, mail/receipt.php, models/attribute, single_pages/page_not_found.php, single_pages/profile, single_pages/conference_registration.php, single_pages/user_listing.php, single_pages/page_forbidden.php, single_pages/login.php, single_pages/loginOrig.php, single_pages/checkout, single_pages/conference_registration_lcms.php, single_pages/password_request.php, single_pages/join.php, single_pages/register.php, themes/uhuru

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.5.29

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, magickwand, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, suhosin, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, zip, zlib.

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 180
max_input_vars - 1000
memory_limit - 128M
post_max_size - 32M
sql.safe_mode - Off
upload_max_filesize - 20M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
suhosin.cookie.max_array_depth - 50
suhosin.cookie.max_array_index_length - 64
suhosin.cookie.max_name_length - 64
suhosin.cookie.max_totalname_length - 256
suhosin.cookie.max_value_length - 10000
suhosin.cookie.max_vars - 100
suhosin.executor.include.max_traversal - 0
suhosin.executor.max_depth - 0
suhosin.get.max_array_depth - 50
suhosin.get.max_array_index_length - 64
suhosin.get.max_name_length - 64
suhosin.get.max_totalname_length - 256
suhosin.get.max_value_length - 512
suhosin.get.max_vars - 100
suhosin.log.phpscript.is_safe - Off
suhosin.memory_limit - 0
suhosin.post.max_array_depth - 50
suhosin.post.max_array_index_length - 64
suhosin.post.max_name_length - 64
suhosin.post.max_totalname_length - 256
suhosin.post.max_value_length - 1000000
suhosin.post.max_vars - 1000
suhosin.request.max_array_depth - 50
suhosin.request.max_array_index_length - 64
suhosin.request.max_totalname_length - 256
suhosin.request.max_value_length - 1000000
suhosin.request.max_varname_length - 64
suhosin.request.max_vars - 1000
suhosin.session.max_id_length - 128
suhosin.upload.max_uploads - 25

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:47.0) Gecko/20100101 Firefox/47.0

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.