Error when applying to Form

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Where the field would be in the form I'm getting the following error message:

Fatal error: Call to undefined function mcrypt_decrypt() in /home/stadium/public_html/packages/proforms/models/attribute/types/payment_authorize/form.php on line 21

Any idea what would be causing that? The API and Transaction Key are in place.

Type: Pre-Sale
Status: In Progress
View Replies:
RadiantWeb replied on at Permalink Reply
Hi there, this is an auto-responder to let you know that your support request has been forwarded to our entire team at RadiantWeb.

Support tickets are reviewed Mondays thru Fridays 9am to 9pm & Saturdays 9am to 12pm EST. A support team member will be following up with you as soon as possible.

RadiantWeb replied on at Permalink Reply
mcrypt_decrypt( ) is a php function. You need to update your server's php.

pixo replied on at Permalink Reply
The server is running PHP 5.4, Mcrypt is turned on and the SSL is setup on the server and I'm still getting that same error message. Any idea what might be causing this?
RadiantWeb replied on at Permalink Reply
I don't have any clue. PM me FTP and site admin info and I will have a look.

pixo replied on at Permalink Reply
PM has been sent.
RadiantWeb replied on at Permalink Reply
have not forgotten about ya. Trying to get to this. Hopefully soon.

pixo replied on at Permalink Reply
Thanks for the update. If you can look at it today, that would be great. Client is anxious to get it live.
pixo replied on at Permalink Reply
Any update on this? Client is anxious to see this fixed.
pixo replied on at Permalink Reply
If you can't get to this today I'll need to ask for a refund. I have to have this up by tomorrow to I'll just write the code for I'd prefer not to have to take the time to do that if I don't have to however.
RadiantWeb replied on at Permalink Reply
I'm going to refund the license. Not because of Authorize. I will have that fixed as soon as I can. Not going to make excuses...bottom line, I am simply not able to prioritize this above other issues and tasks at hand this month. If you care to know all the reasons why, I am happy to share that in a PM. Just ask.

If you are using the product at all, with or without Authorize working....that constitutes a valid license.

But I am instead refunding your purchase because you have been a faithful customer for so long. In that same vein, I would like to grant your next five licenses free of anything I've released. Just send me a PM.

I do apologize for the exasperating wait. It sucks. Wish I could just make it work for you....but a cursory look reveals no insight as to why it's not reaching and debugging this may take several hours. Several hours I am having trouble coming up with this past few weeks, and will not have any time over the next week and a half.

It's unfortunate.


pixo replied on at Permalink Reply
I appreciate that Chad. I know how busy this time of year can be.

concrete5 Environment Information

# concrete5 Version

# concrete5 Packages
Pro Blog (, Pro Forms (7.5.9).

# concrete5 Overrides
blocks/autonav, themes/stadiummedical

# Server Software
Apache/2.0.64 (Unix) mod_ssl/2.0.64 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4

# Server API

# PHP Version

# PHP Extensions
apc, bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, filter, ftp, gd, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mysql, openssl, pcre, posix, Reflection, session, SimpleXML, sockets, SPL, SQLite, standard, suhosin, timezonedb, tokenizer, xml, xmlreader, xmlwriter, zlib.

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safe_mode_gid - Off
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sql.safe_mode - Off
upload_max_filesize - 2M
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mysql.max_persistent - Unlimited
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session.gc_maxlifetime - 7200
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Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

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Created on Jan 29 2014 at 3:31 pm