Proforms glitching on Mozilla Firefox
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Hello,
We have a Proform accessible on our site and are finding that with Mozilla, it often glitches. Is there anyway we can improve this for our users?
We have a Proform accessible on our site and are finding that with Mozilla, it often glitches. Is there anyway we can improve this for our users?
| Type: | Pre-Sale |
|---|---|
| Status: | In Progress |
I haven't heard anything from you. I would appreciate your help.
Here are some of the issues that I'm having:
- form questions will take time to load my answer (I will click a drop down menu option, but the list doesn't close for a minute or two)
- checkboxes won't stay checked or they will uncheck themselves
- conditional questions don't show up when they are supposed to
- sometimes, the Script on the page will stop responding
- if I can get that far, I can't "submit" the form; the loading bars are there but never send
- form questions will take time to load my answer (I will click a drop down menu option, but the list doesn't close for a minute or two)
- checkboxes won't stay checked or they will uncheck themselves
- conditional questions don't show up when they are supposed to
- sometimes, the Script on the page will stop responding
- if I can get that far, I can't "submit" the form; the loading bars are there but never send
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