Call to a member function getAttributeKeyID() on null

Permalink Browser Info Environment
I've installed the staff directory add on, but when I try to add something, it returns to website/dashboard/directory_extended/directory_listing with the error "Call to a member function getAttributeKeyID() on null and displays"
I can uninstall the package and reinstall, which works, but then the error occurs all over again.

Type: Ticket
Status: In Progress
twinlakes
View Replies:
designbylaura89 replied on at Permalink Reply
designbylaura89
Hi, i know it was a while ago but do you know how you fixed this issue? I am currently getting the same error. Thanks! Laura

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.4
Version Installed - 8.5.4
Database Version - 20200609145307

# Database Information
Version: 5.6.41-84.1
SQL Mode: NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Automatic Email Obfuscator (2.0.1), Customize Editing Interface (1.0.1), Elemental Cloner (1.2.4), File List Pro (1.1), Fruitful (1.2), Icons for Redactor (0.9), List files from set (1.0.13), Live Chat (1.0.1), Manual Nav (2.3.3), Page Redirect (2.0), Redirect (2.2.0), Responsive Embed (1.0.1), Ronyd Expanded Search Bar (2.0), Simple Gallery (1.0.9), Simple Nav Menu (1.1.0), Staff Directory (1.1.8), Stucco (2.1.6), Stylish Ordered Lists (1.0), Whale Grid Gallery (2.5.0)

# concrete5 Overrides
themes/tlsc2021/images/background.png, themes/tlsc2021/images/background-slider-royal.png, themes/tlsc2021/images/original-background-slider-blue-sky.png, themes/tlsc2021/images/light-grey-background-slider-blue-sky.png, themes/tlsc2021/images/background-slider-night-road.png, themes/tlsc2021/images/background-slider-blue-sky.png, themes/tlsc2021/images, themes/tlsc2021/css/bootstrap-modified.css, themes/tlsc2021/css/build/content.less, themes/tlsc2021/css/build/pagination.less, themes/tlsc2021/css/build/reset.less, themes/tlsc2021/css/build/miscellaneous-styles.less, themes/tlsc2021/css/build/errors.less, themes/tlsc2021/css/build/custom-design-classes/area-content-accent.less, themes/tlsc2021/css/build/custom-design-classes/block-sidebar-padded.less, themes/tlsc2021/css/build/custom-design-classes/block-sidebar-wrapped.less, themes/tlsc2021/css/build/custom-design-classes/recent-blog-entry.less, themes/tlsc2021/css/build/custom-design-classes/blog-entry-list.less, themes/tlsc2021/css/build/custom-design-classes/testimonial-bio.less, themes/tlsc2021/css/build/custom-design-classes, themes/tlsc2021/css/build/bootstrap-3.4.1/code.less, themes/tlsc2021/css/build/bootstrap-3.4.1/pagination.less, themes/tlsc2021/css/build/bootstrap-3.4.1/media.less, themes/tlsc2021/css/build/bootstrap-3.4.1/alerts.less, themes/tlsc2021/css/build/bootstrap-3.4.1/progress-bars.less, themes/tlsc2021/css/build/bootstrap-3.4.1/theme.less, themes/tlsc2021/css/build/bootstrap-3.4.1/forms.less, themes/tlsc2021/css/build/bootstrap-3.4.1/responsive-utilities.less, themes/tlsc2021/css/build/bootstrap-3.4.1/navs.less, themes/tlsc2021/css/build/bootstrap-3.4.1/tooltip.less, themes/tlsc2021/css/build/bootstrap-3.4.1/button-groups.less, themes/tlsc2021/css/build/bootstrap-3.4.1/wells.less, themes/tlsc2021/css/build/bootstrap-3.4.1/glyphicons.less, themes/tlsc2021/css/build/bootstrap-3.4.1/grid.less, themes/tlsc2021/css/build/bootstrap-3.4.1/panels.less, themes/tlsc2021/css/build/bootstrap-3.4.1/carousel.less, themes/tlsc2021/css/build/bootstrap-3.4.1/buttons.less, themes/tlsc2021/css/build/bootstrap-3.4.1/scaffolding.less, themes/tlsc2021/css/build/bootstrap-3.4.1/pager.less, themes/tlsc2021/css/build/bootstrap-3.4.1/utilities.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/nav-vertical-align.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/center-block.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/vendor-prefixes.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/reset-filter.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/gradients.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/pagination.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/background-variant.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/alerts.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/progress-bar.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/hide-text.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/forms.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/nav-divider.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/border-radius.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/size.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/resize.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/grid.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/panels.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/buttons.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/text-emphasis.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/reset-text.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/table-row.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/opacity.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/labels.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/grid-framework.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/list-group.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/image.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/responsive-visibility.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/clearfix.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/tab-focus.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins/text-overflow.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins, themes/tlsc2021/css/build/bootstrap-3.4.1/navbar.less, themes/tlsc2021/css/build/bootstrap-3.4.1/labels.less, themes/tlsc2021/css/build/bootstrap-3.4.1/popovers.less, themes/tlsc2021/css/build/bootstrap-3.4.1/tables.less, themes/tlsc2021/css/build/bootstrap-3.4.1/responsive-embed.less, themes/tlsc2021/css/build/bootstrap-3.4.1/list-group.less, themes/tlsc2021/css/build/bootstrap-3.4.1/component-animations.less, themes/tlsc2021/css/build/bootstrap-3.4.1/badges.less, themes/tlsc2021/css/build/bootstrap-3.4.1/variables.less, themes/tlsc2021/css/build/bootstrap-3.4.1/close.less, themes/tlsc2021/css/build/bootstrap-3.4.1/modals.less, themes/tlsc2021/css/build/bootstrap-3.4.1/mixins.less, themes/tlsc2021/css/build/bootstrap-3.4.1/jumbotron.less, themes/tlsc2021/css/build/bootstrap-3.4.1/normalize.less, themes/tlsc2021/css/build/bootstrap-3.4.1/input-groups.less, themes/tlsc2021/css/build/bootstrap-3.4.1/breadcrumbs.less, themes/tlsc2021/css/build/bootstrap-3.4.1/dropdowns.less, themes/tlsc2021/css/build/bootstrap-3.4.1/type.less, themes/tlsc2021/css/build/bootstrap-3.4.1/thumbnails.less, themes/tlsc2021/css/build/bootstrap-3.4.1/print.less, themes/tlsc2021/css/build/bootstrap-3.4.1/bootstrap.less, themes/tlsc2021/css/build/bootstrap-3.4.1, themes/tlsc2021/css/build/footer.less, themes/tlsc2021/css/build/buttons.less, themes/tlsc2021/css/build/mobile/navigation.less, themes/tlsc2021/css/build/mobile, themes/tlsc2021/css/build/blocks/date-navigation.less, themes/tlsc2021/css/build/blocks/page-list-template-thumbnail-grid.less, themes/tlsc2021/css/build/blocks/testimonial.less, themes/tlsc2021/css/build/blocks/page-list.less, themes/tlsc2021/css/build/blocks/feature.less, themes/tlsc2021/css/build/blocks/image-slider.less, themes/tlsc2021/css/build/blocks/page-attribute-display.less, themes/tlsc2021/css/build/blocks/page-title.less, themes/tlsc2021/css/build/blocks/topic-list.less, themes/tlsc2021/css/build/blocks/feature-template-hover-description.less, themes/tlsc2021/css/build/blocks/tags.less, themes/tlsc2021/css/build/blocks/next-previous.less, themes/tlsc2021/css/build/blocks/faq.less, themes/tlsc2021/css/build/blocks/image.less, themes/tlsc2021/css/build/blocks/page-title-option-byline.less, themes/tlsc2021/css/build/blocks/page-list-option-buttons.less, themes/tlsc2021/css/build/blocks, themes/tlsc2021/css/build/fonts/blue-sky.less, themes/tlsc2021/css/build/fonts/night-road.less, themes/tlsc2021/css/build/fonts/royal.less, themes/tlsc2021/css/build/fonts/defaults.less, themes/tlsc2021/css/build/fonts, themes/tlsc2021/css/build/search.less, themes/tlsc2021/css/build/add-ons/calendar.less, themes/tlsc2021/css/build/add-ons, themes/tlsc2021/css/build/mixins.less, themes/tlsc2021/css/build/breadcrumb.less, themes/tlsc2021/css/build/header.less, themes/tlsc2021/css/build/captcha.less, themes/tlsc2021/css/build/body.less, themes/tlsc2021/css/build, themes/tlsc2021/css/presets/blue-sky.less, themes/tlsc2021/css/presets/night-road.less, themes/tlsc2021/css/presets/royal.less, themes/tlsc2021/css/presets/defaults.less, themes/tlsc2021/css/presets, themes/tlsc2021/css/main.less, themes/tlsc2021/css/styles.xml, themes/tlsc2021/css, themes/tlsc2021/left_sidebar.php, themes/tlsc2021/elements/footer_bottom.php, themes/tlsc2021/elements/header_top.php, themes/tlsc2021/elements/footer.php, themes/tlsc2021/elements/header.php, themes/tlsc2021/elements, themes/tlsc2021/page_theme.php, themes/tlsc2021/blank.php, themes/tlsc2021/full.php, themes/tlsc2021/page_forbidden.php, themes/tlsc2021/right_sidebar.php, themes/tlsc2021/view.php, themes/tlsc2021/default.php, themes/tlsc2021/thumbnail.png, themes/tlsc2021/page_not_found.php, themes/tlsc2021

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.3.20

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 256M
post_max_size - 64M
upload_max_filesize - 64M
ic24.api.max_timeout - 7
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.