Import Not Working

Permalink Browser Info Environment
When I try to import with the CSV file, it doesn't complete.

Immediate Queued/Unstarted Import queued. Waiting for the chron job to start the process.

I can manually go in and start the job and it completes successfully. It doesn't add any staff members and seems to be stuck at Queued/Unstarted. I'm importing a single record with each CSV file and have walked away from the computer for an hour or more. Still no change.

Type: Ticket
Status: New
rbarcus
View Replies:

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.5
Version Installed - 8.5.5
Database Version - 20201116182100

# Database Information
Version: 5.7.35
SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Block Designer (3.3.1), Instafolio (1.7.4), Staff Directory (1.1.8)

# concrete5 Overrides
blocks/yellow_button/add.php, blocks/yellow_button/icon.png, blocks/yellow_button/composer.php, blocks/yellow_button/edit.php, blocks/yellow_button/config.json, blocks/yellow_button/view.php, blocks/yellow_button/db.xml, blocks/yellow_button/form.php, blocks/yellow_button/controller.php, blocks/yellow_button, blocks/page_list/templates/apheus.php, blocks/page_list/templates/explore.php, blocks/page_list/templates, blocks/page_list, blocks/autonav/templates/apheus-breadcrumb.php, blocks/autonav/templates, blocks/autonav, themes/triton/index.html, themes/triton/wide.php, themes/triton/home.php, themes/triton/thumbnail.png, themes/triton/description.txt, themes/triton/default.php, themes/triton/css/webflow.css, themes/triton/css/triton-school.webflow.css, themes/triton/css/normalize.css, themes/triton/css/apheus.css, themes/triton/css, themes/triton/images/favicon.ico, themes/triton/images/facebook-icon.png, themes/triton/images/riffle-signature.png, themes/triton/images/sample2x.png, themes/triton/images/twitter-icon.png, themes/triton/images/ribbon-bkg2.png, themes/triton/images/webclip.png, themes/triton/images/triton-trojans-logo2.png, themes/triton/images/sample22x.png, themes/triton/images/triton-logo.png, themes/triton/images/triton-logo.svg, themes/triton/images, themes/triton/js/webflow.js, themes/triton/js, themes/triton/elementary.php, themes/triton/resources.php, themes/triton/links.php, themes/triton/athletics.php, themes/triton/calendar.php, themes/triton/administration.php, themes/triton/transportation.php, themes/triton/jrsrhigh.php, themes/triton/elements/header.php, themes/triton/elements/footer.php, themes/triton/elements/header-home.php, themes/triton/elements/header-staff.php, themes/triton/elements, themes/triton/news.php, themes/triton/staff.php, themes/triton

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.6.40

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, fileinfo, filter, ftp, gd, hash, iconv, imap, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 256M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 30M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.