Undefined variable $sectionfirstDetail - Install Failure (V9.2.1)

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Staff Directory states "Version 9 Ready!". I tried to load it on my Concrete5 V9.2.1 and it failed the installation.

If it can not be corrected, please refund the $25 charge for this add-on that is not installing properly.

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Type: Ticket
Status: In Progress
bluetide
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bluetide replied on at Permalink Reply
bluetide
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
bluetide replied on at Permalink Reply
bluetide
Formal Refund Request: Please grant me a refund for the license assigned to this support request.

concrete5 Environment Information

# Concrete Version
Core Version - 9.2.1
Version Installed - 9.2.1
Database Version - 20230503095900

# Hostname
gator4091.hostgator.com

# Environment
production

# Database Information
Version: 5.7.23-23
SQL Mode: NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# Concrete Packages
Author Profile (1.2.1), Honest Websites Back To Top (1.1.0), Light Slider (2.0), Redirect (2.4.0), Simple Audio Player (0.9.4), Simple Gallery (2.1.0), Staff Directory (1.1.9)

# Concrete Overrides
None

# Concrete Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
litespeed

# PHP Version
8.0.30

# PHP Extensions
apcu, bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, libxml, litespeed, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, SimpleXML, soap, sockets, sodium, SourceGuardian, SPL, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 60
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
max_multipart_body_parts - -1
memory_limit - 512M
post_max_size - 516M
upload_max_filesize - 512M
zend.exception_string_param_max_len - 15
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096
opcache.jit_bisect_limit - 0
opcache.jit_max_exit_counters - 8192
opcache.jit_max_loop_unrolls - 8
opcache.jit_max_polymorphic_calls - 2
opcache.jit_max_recursive_calls - 2
opcache.jit_max_recursive_returns - 2
opcache.jit_max_root_traces - 1024
opcache.jit_max_side_traces - 128
opcache.max_accelerated_files - 4000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36

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Request Refund

Click below to request a refund for License #8292073. Currently unassigned.
Created on Oct 05 2023 at 8:57 pm
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