Dashboard Disappeared After Installing and Previewing Changes

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Hi,

Purchased Studio Testimonials about 1 hour ago. Installed, wrote a couple of test testimonials, and added the block to my home page.

Previewed my changes, and dashboard, Edit disappeared. I had to uninstall Studio Testimonials to get these back. Scary.

Any chance of a refund? Very unlikely to try a re-install

Gerald

Type: Pre-Sale
Status: In Progress
adminEasy
View Replies:
adminEasy replied on at Permalink Reply
adminEasy
Just as am update - dashboard and edit disappeared only on the home page, all other pages it worked fine.
c5studio replied on at Permalink Reply
c5studio
If the edit bar disappears, that most likely means that their is a javascript error. In this case it's most likely the because the fancybox script is included more than once, it this case once by your theme and once by the testimonials add-on. To fix it you can remove one of the references to the script.

To make it easier for you, if you are interested, I can give you a free license to the Pro version of the add-on which does not use fancybox -https://www.concrete5.org/marketplace/addons/studio-testimonials-pro... -

concrete5 Environment Information

# concrete5 Version
5.6.3.1

# concrete5 Packages
Advanced Forms (1.13.1), Bootstrap Buttons (3.0.0.2), Cache Free Content (1.1.0.5.6.3.1), Clicky Web Analytics (1.3.2), Concrete Bricks Game (1.1.1), Dae Marquee (2.0.4), Data Display (2.7.1.4), Eloquent (1.0.2), FlexJob Scheduler (1.0.4), Force SSL (2.6), Form Tableless Layout (1.2.1), Free Cookies Disclosure (1.0.3), Internationalization (1.3), Konami Easter Egg (1.0), Lerteco Membership (2.2.2.0), Load jQuery UI (1.4.2), Login (1.1.1), Magic Data (2.9.8), Magic Data Forms (1.2), Magic Data Forms CSV (1.0.1), Magic Data Symbols1 (2.7.6), Magic Data Templates1 (2.1), Mailing List (2.54), Page Selector Attribute (1.1), Parallax Slider (1.2.0), Registrant Group (1.1), Search Experience Optimization (5.5.0.0.1.8), SEO Analyzer (1.2), Site Notifications (1.0.1), Skyline (0.9.6), Slate Theme (1.5.3.1), Social Icons (1.2), Social Icons Reloaded (2.0), Tell A Friend Form (1.0), Ticker (1.0.1), Tweetcrete (1.7), Tweeter (1.0.13).

# concrete5 Overrides
blocks/view.css, blocks/autonav, blocks/content, blocks/core_scrapbook_display, blocks/core_stack_display, blocks/dashboard_app_status, blocks/dashboard_featured_addon, blocks/dashboard_featured_theme, blocks/dashboard_newsflow_latest, blocks/dashboard_site_activity, blocks/date_archive, blocks/date_nav, blocks/external_form, blocks/file, blocks/flash_content, blocks/form, blocks/google_map, blocks/guestbook, blocks/html, blocks/image, blocks/library_file, blocks/next_previous, blocks/page_list, blocks/rss_displayer, blocks/search, blocks/slideshow, blocks/survey, blocks/tags, blocks/video, blocks/youtube, controllers/single_pages, elements/header_required.php, elements/profile, languages/de_DE, languages/cs_CZ, languages/sk_SK, languages/vi_VN, languages/da_DK, languages/pt_PT, languages/zh_CN, languages/zh_TW, languages/fa_IR, languages/fr_FR, languages/ru_RU, languages/el_GR, languages/he_IL, languages/ar, languages/es_AR, languages/nl_NL, languages/es_MX, languages/ro_RO, languages/sl_SI, languages/nb_NO, languages/it_IT, languages/sv_SE, languages/es_ES, languages/ja_JP, languages/es_PE, languages/tr_TR, languages/fi_FI, mail/validate_user_email.php, mail/user_registered_approval_complete.php, mail/user_register_approval_required.php, mail/user_register.php, mail/spam_detected.php, mail/private_message_response_enabled.php, mail/private_message_admin_warning.php, mail/private_message.php, mail/mail_importer_error.php, mail/forgot_password.php, mail/block_guestbook_notification.php, mail/block_form_submission.php, mail/basic_workflow_notification.php, single_pages/register.php, single_pages/login.php, single_pages/members.php, single_pages/profile, themes/core, themes/dark_chocolate, themes/dashboard, themes/default, themes/greek_yogurt, themes/greensalad

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - On
Full Page Caching - Off

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.3.29

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mcrypt, mysql, mysqli, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_sqlite, Phar, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
safe_mode - Off
safe_mode_exec_dir - /usr/local/php53/bin
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 8M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH

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