Concrete Escapes quotes and apostrophes in file description
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Hello,
When trying to use the description field for the full screen caption, I noticed that Concrete seems to escape any quotes and apostrophes with a slash. It is very important that we get the captions to display without slashes. Is there a way around this at all?
Thank you very much.
When trying to use the description field for the full screen caption, I noticed that Concrete seems to escape any quotes and apostrophes with a slash. It is very important that we get the captions to display without slashes. Is there a way around this at all?
Thank you very much.
| Type: | Pre-Sale |
|---|---|
| Status: | Resolved |
Thanks for getting back to me. I attached the screenshot. Let me know if you need anything else!
Wow that's weird. It doesn't do that at all on my system and I've never heard anybody complain about it before.
If you go back to the image attributes and edit the description does it show up normal or with backslashes?
If you go back to the image attributes and edit the description does it show up normal or with backslashes?
Hello sorry for the late reply.
Yes, when I edit the file description the slashes are there. I delete them and when you load them again they are there. It keeps putting them in there.
Yes, when I edit the file description the slashes are there. I delete them and when you load them again they are there. It keeps putting them in there.
Sorry my question was not very clear. I Meant when editing the description, do you see the slashes in the attribute field itself (while editing and/or after saving), not in touch gallery
Hello,
It does still show up in File Manager when editing the File Attribute. I remove the slash and save the attribute and when I edit the attribute again the slash is back. I attached some screen shots to help clarify:
Sorry for any confusion
It does still show up in File Manager when editing the File Attribute. I remove the slash and save the attribute and when I edit the attribute again the slash is back. I attached some screen shots to help clarify:
Sorry for any confusion
Hello.
Just checking in to see if there is a solution to the issue. IF not I will need a refund. Thank you very much
Just checking in to see if there is a solution to the issue. IF not I will need a refund. Thank you very much
Hi again,
There is most likely a solution however I have to point out that the problem is not linked to Touch Gallery but to your install of Concrete5. I am not 100% sure but I have the feeling you didn't set the proper charset in the database when installing.
What this means is you are going to have this exact same problem in more than one place and probably in most galleries.
Now I can help you fix the problem in Touch Gallery if you want or give you a refund whichever you prefer (I have to point out that because the problem is not from Touch Gallery I don't have to give a refund, I only do it in the name of good customer relationship)
Let me know which you prefer in your next message.
Thank you
There is most likely a solution however I have to point out that the problem is not linked to Touch Gallery but to your install of Concrete5. I am not 100% sure but I have the feeling you didn't set the proper charset in the database when installing.
What this means is you are going to have this exact same problem in more than one place and probably in most galleries.
Now I can help you fix the problem in Touch Gallery if you want or give you a refund whichever you prefer (I have to point out that because the problem is not from Touch Gallery I don't have to give a refund, I only do it in the name of good customer relationship)
Let me know which you prefer in your next message.
Thank you
I totally understand that Concrete5 escapes those characters to avoid problems when saving in the database.
The slashes, however, don't show in Touch Gallery and the description appears normally.
Could you send me a screenshot showing the problem?