Trac Free integrates the trac ticketing system into c5 website, allowing the website users to create tickets directly from within the c5 website. The ticket will be created directly on the remote trac server, allowing the site maintainer to centralize multiple projects onto his own trac server.

Here is a non exhaustive list of the features this addon will bring you:

A powerful and flexible block ticket

• Pro
  Free
• Create a ticket on a remote trac server
  Y
  Y
• Customize the message
  Y
  Y
• Add a 3 state image button (fully customizable)
  Y
  N
• Show to guests (or not)
  Y
  Y
• Anti Spam system using captchas
  Y
  Y
• Allow users to login/logoff from the trac server
  Y
  Y
• Automatically append a report to the ticket
  Y
  Y
• Automatically detect the trac ticket structure
  Y
  Y
• Multi project support
  Y
  Y
• Multi tracker support
  Y
  Y
• Select either an ajax type popup dialog or create ticket in a new window
  Y
  N
• Lock the edit dialog away from site admin
  Y
  N
• Global disable switch available from the Settings page
  Y
  N

A powerful backend credential system

• Pro
  Free
• Store tickets on different trac server
  Y
  N
• Connect to the trac server using user/password credentials
  Y
  N
• Use page or user attributes to set user/password
  Y
  N
• Set different credentials for different page using attributes
  Y
  N

A powerful ticket form templating system

• Pro
  Free
• Organize your ticket submission form in section 
  Y
  N
• Create/Rename/Delete sections
  Y
  N
• Move fields from one section to another one
  Y
  N
• Set Fields defaults
  Y
  N
• Declare fields as modifiable or read only (or ignored)
  Y
  N
• Show or hide fields to the user
  Y
  N
• Retrieve field value from any place (attributes, variable, report data, etc…)
  Y
  N

A powerful attribute automatic filling system

• Pro
  Free
• From user name
  Y
  N
• From user attribute
  Y
  N
• From page attribute
  Y
  N
• From page ID
  Y
  N
• From page URL
  Y
  N
• From any automatic report item
  Y
  N
• From a custom data source (developed by you)
  Y
  N

A dashboard menu

• Pro
  Free
• Manage backend credentials
  Y
  N
• Activate/Deactivate/Modify any backend credentials
  Y
  N
• Lock the backend configuration page away from your customers
  Y
  N
• Check server connectivity to the gnt_trac_free server
  Y
  N
• Support multiple servers
  Y
  N
• Hide backends from website admins
  Y
  N
• Lock the settings page (to protect your configuration)
  Y
  N

Extremely Extendable Report/Data system

• Pro
  Free
• Choose which report item is active or not
  Y
  N
• Create new report items from your application
  Y
  N
• Create new field value defaults from your application
  Y
  N
• Create and distribute report items from a package
  Y
  N
• Create and distribute field value defaults from a package
  Y
  N
• Override any default report item with your customized one
  Y
  N
• Retrieve information from the client side (using javascript)
  Y
  N

 

Need something more that is not here? need to use another backend? contact us directly!