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Well, in this case, Trac Pro is for you!. Trac Pro will let your user issue ticket onto a remote (or local) trac directly within the page they are viewing, Appending all the useful information you need directly and automatically in the newly created ticket.
As an example, we set-up a demo server that you can use to test the addon (you will need to install the addon on a website accessing the Internet for that). The test trac server can be accessed here:
Here are some of the business cases you will be able to solve, and how we would do it:
From there, your customers will be able to file a ticket directly on the page they spotted something to improve. Moreover, you will get useful information about what was going on at the time the issue was spotted (in order to reproduce it easily).
You are developing websites for customers (well, so like most of us right), you would like to let them file requests on a server but you would also make sure they don't actually change that support link (and don't meddle with it). Trac Pro is the solution for you:
Here you go!
trac is just the right tool for you… only, not for your customers… (It would get too confusing, too much information to enter etc…). Well just create your custom form as simply as this :
You'd like to use trac as your ticket system, but you'd prefer your customers/testers not to use it directly. Moreover you prefer to show your own interface (with all the corporate look and feel your customers are already used to).
In the edit dialog, you can customize the order and the look and feel of your ticket submission form. You can assign c5 data directly to the ticket attribute by selecting the appropriate data source directly to the attribute, and set default values anywhere.