Did not work with website

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Please Refund - Needed an emergency fix and the addon did not work with 8.2 and my theme.

Type: Pre-Sale
Status: In Progress
ScottsdaleUnified
View Replies:
pvernaglia replied on at Permalink Reply
pvernaglia
What was the problem you had with the add on?
ScottsdaleUnified replied on at Permalink Reply
ScottsdaleUnified
It errors out every time. Unfortunately It was for a quick fix and I had to employ another solution.
pvernaglia replied on at Permalink Reply
pvernaglia
When people have legitimate problems with an add on they are always willing to provide any error messages the add on is throwing, "did not work" and "It errors out every time" are not valid or useful reports of a problem. There are no other support issues with the current version of the add on and it has been tested with 8.2, you probably have bigger problems with your website.

I have refunded your money, please do not purchase my add ons in the future.
ScottsdaleUnified replied on at Permalink Reply
ScottsdaleUnified
Unfortunately, I am working on the site and I am having an issue with it still pointing to this addon, with no fault to you. I went to find a possible version I may have downloaded in the past and could not find it so I am going to purchase this and not ask for a refund to attempt to fix the issue.

Your rude comment was not necessary and if you had any semblance of good customer service you would have offered to troubleshoot with me. Just a thought...

concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.0
Version Installed - 8.2.0
Database Version - 20170711151953

# concrete5 Packages
Advanced HTML Block (0.9), Afixia: Login Redirect (0.9.2), All In: The Advanced Member Import Add On by ampersandApps (1.0), C5DK Blog (8.2.0.4), C5DK TwentyTwenty Image (1.0.3), catapult (1.0.2), Deluxe Customizable Twitter Feed (1.0), Event Calendar PRO (2.3.7), Honest Websites Back To Top (1.0.1), Icons for Redactor (0.9.1), List files from set (1.0.13), Live Chat (1.0.0), Login/Logout Link (1.0), More Block Templates (0.9.6), Pixel Theme (1.2.0), Spacer (0.9.3), Toolbar Designer (1.1.1), Twitter Feed Block Components (0.9.15), Video Lightbox (1.8.7), Webli File List (1.0), Webli User List (2.0.4), Whale OWL Carousel (2.5.7.8), Whale Responsive Tables (1.0.3)

# concrete5 Overrides
css/scottsdale.css

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Microsoft-IIS/8.5

# Server API
cgi-fcgi

# PHP Version
7.1.8

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, fileinfo, filter, gd, hash, iconv, intl, json, ldap, libxml, mbstring, mcrypt, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, Phar, readline, Reflection, session, SimpleXML, SPL, standard, tokenizer, wddx, wincache, xml, xmlreader, xmlwriter, zip, zlib

# PHP Settings
max_execution_time - 10240
log_errors_max_len - 1024
max_file_uploads - 500
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 4096M
post_max_size - 1000M
sql.safe_mode - Off
upload_max_filesize - 1000M
ldap.max_links - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
wincache.maxfilesize - 2048
wincache.ttlmax - 1200

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

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Request Refund

Click below to request a refund for License #8062951. Currently unassigned.
Created on Aug 06 2017 at 5:56 am
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