Can't Download

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I can't download this add-on, I get an error message saying; "An unexpected error occurred.
Class 'ZipArchive' not found".

Type: Pre-Sale
Status: Resolved
View Replies:
Oxymoron replied on at Permalink Reply
Anyone had this problem? :(
shahroq replied on at Permalink Reply
shahroq
Hello,
Sorry for the delay answer, this is not something that i can do anything about that, i just asked frz to check the issue and see what's going on, i have had number of sales till your support request and none of them report any issue, have u try download again?
Oxymoron replied on at Permalink Reply
I'v tried several times to install it, still no luck. Occasionally I get a message saying;

Invalid marketplace item ID.
Oxymoron replied on at Permalink Reply
Ok, solved this one. Turns out my hosting company GoDaddy needed to enable the 'Zip' folder in my php settings... The carousel is installed and working great.

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.4.2
Version Installed - 5.7.4.2
Database Version - 20150504000000

# concrete5 Packages
None

# concrete5 Overrides
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themes/phaedra_vlahos/jquery/custom_scrollbar/examples/rtl_direction_demo.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/ajax.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/jquery_ui_tabs_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox/images/loading_background.png, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox/images/overlay.png, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox/images/loading.gif, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox/images/controls.png, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox/images/border.png, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox/images, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox/colorbox.css, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox/jquery.colorbox-min.js, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/callbacks_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/max-height_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/jquery_ui_sortable_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/jquery_ui_resizable_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/infinite_scroll_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/scroll_buttons_and_snap_scrolling_examples.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/disable_destroy_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/nested_scrollbars_demo_alt.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/jquery_ui_autocomplete_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/auto_hide_scrollbar_demo.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/grid_and_snap_while_scrolling_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/logo-alt.png, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/full_page_demo.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/colorbox_demo.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/jquery_ui_dialog_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/style.css, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/auto_scrolling_example.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples/complete_examples.html, themes/phaedra_vlahos/jquery/custom_scrollbar/examples, themes/phaedra_vlahos/jquery/custom_scrollbar/jquery.mCustomScrollbarGallery.css, themes/phaedra_vlahos/jquery/custom_scrollbar/jquery.mCustomScrollbar.min.css, themes/phaedra_vlahos/jquery/custom_scrollbar/js/minified/jquery.mCustomScrollbar.min.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/minified/jquery.mousewheel-3.0.6.min.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/minified/jquery-1.11.0.min.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/minified/jquery-1.9.1.min.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/minified/jquery.mCustomScrollbar.min.js.gz, themes/phaedra_vlahos/jquery/custom_scrollbar/js/minified/jquery-2.1.0.min.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/minified/jquery-ui-1.10.4.min.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/minified/jquery.mousewheel.min.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/minified, themes/phaedra_vlahos/jquery/custom_scrollbar/js/uncompressed/jquery.mousewheel.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/uncompressed/jquery.mousewheel-3.0.6.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/uncompressed/jquery.mCustomScrollbar.js, themes/phaedra_vlahos/jquery/custom_scrollbar/js/uncompressed, themes/phaedra_vlahos/jquery/custom_scrollbar/js, themes/phaedra_vlahos/jquery/custom_scrollbar/package.json, themes/phaedra_vlahos/jquery/custom_scrollbar/mCSB_buttons.png, themes/phaedra_vlahos/jquery/custom_scrollbar/malihu-custom-scrollbar-plugin.jquery.json, themes/phaedra_vlahos/jquery/custom_scrollbar/jquery.mCustomScrollbar.js, themes/phaedra_vlahos/jquery/custom_scrollbar/readme.md, themes/phaedra_vlahos/jquery/custom_scrollbar/bower.json, themes/phaedra_vlahos/jquery/custom_scrollbar/jquery.mCustomScrollbar.css, themes/phaedra_vlahos/jquery/custom_scrollbar/LICENSE.txt, themes/phaedra_vlahos/jquery/custom_scrollbar/source-files/mCSB_buttons.psd, themes/phaedra_vlahos/jquery/custom_scrollbar/source-files, themes/phaedra_vlahos/jquery/custom_scrollbar, themes/phaedra_vlahos/jquery, themes/phaedra_vlahos/main - 30.6.15.css, themes/phaedra_vlahos/contact.css, themes/phaedra_vlahos/contact.php, themes/phaedra_vlahos

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.12

# Server API
cgi-fcgi

# PHP Version
5.4.40

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, inotify, intl, ionCube Loader, json, libxml, mbstring, mcrypt, memcached, mhash, mysql, mysqli, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, shmop, SimpleXML, soap, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, Zend Guard Loader, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
memcached.sess_lock_max_wait - 0
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0

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