Not installing

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Hi there
Can't install package - Says it's " broken package - can't install "
Do you have an answer or is it money back ?
thanks.

Type: Pre-Sale
Status: In Progress
tjbphoto
View Replies:
biaprom replied on at Permalink Reply
biaprom
Hello.

Seems you uploaded to wrong directory.

Check that folder creative was in folder package.

Ivan.
tjbphoto replied on at Permalink Reply
tjbphoto
Hi there
Automatic upload and just checked. The Creative folder is in " packages " folder.
Any better ideas sir ?
biaprom replied on at Permalink Reply
biaprom
Version of your c5? Is other themes works fine? Can you provide ftp access, that i can check?
tjbphoto replied on at Permalink Reply
tjbphoto
Hi
Version 8.1 ( see environment )
The software has disappeared from my site ???
How can I reinstall it without paying again ?
If error happens again I will pm the ftp details.
biaprom replied on at Permalink Reply
biaprom
check that names of folder be 'creative' with all letters in lowcase and creative/themes/creative
tjbphoto replied on at Permalink Reply
tjbphoto
See my reply above.
Thanks.
Very prompt responding - excellent.
biaprom replied on at Permalink Reply
biaprom
replied into PM
tjbphoto replied on at Permalink Reply
tjbphoto
Brilliant response.
Thanks very much. All OK now.
tjbphoto replied on at Permalink Reply
tjbphoto
Hi, it's me again.

I'm having lots of problems with editing.
Any editing will only finalise by refreshing pages.
Biggest problem at moment - A page list from your original content cannot be deleted from the clipboard. If anything else is added to clipboard, only this pagelist is editable.
I'm trying to make the original home page a landing page and create a new homepage with your original layout ( which I like ) minus the slider.
I'll pm you the log in details.

Thanks
tjbphoto replied on at Permalink Reply
tjbphoto
Hi

And now the sidebar information has disappeared for no reason !

Hope you can help.
Thanks.
biaprom replied on at Permalink Reply
biaprom
Clear clipboard:
If you have access to phpMyAdmin or the SQLBuddy addon, open your database and delete the rows in the table called 'PileContents'

Wrong sidebar:
You put carousel page list block into left area, that's you cannot see sidebar
tjbphoto replied on at Permalink Reply
tjbphoto
Hi
That's the problem:
I didn't put the pagelist in the sidebar. I'll try one more clean install of concrete5 and your software.
I can't be bothered with all these problems if it doesn't work then.
Thanks
tjbphoto replied on at Permalink Reply
tjbphoto
Hi
There are a few issues but I've now put them all down to version 8. I rolled the site back to 5.7.5.13 and everything works fine. More testing under 8.1 required I think.
Terry
biaprom replied on at Permalink Reply
biaprom
Hi.

Sorry for any inconvenience, will test it more and try to find these errors

Let me know if you have any questions,

concrete5 Environment Information

# concrete5 Version
Core Version - 8.1.0
Version Installed - 8.1.0
Database Version - 20170123000000

# concrete5 Packages
None

# concrete5 Overrides
languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/es_PE/LC_MESSAGES/messages.mo, languages/es_PE/LC_MESSAGES, languages/es_PE, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/es_PE/LC_MESSAGES/messages.mo, languages/es_PE/LC_MESSAGES, languages/es_PE, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
LiteSpeed

# Server API
litespeed

# PHP Version
7.0.29

# PHP Extensions
bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, litespeed, mbstring, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, shmop, SimpleXML, sockets, SPL, sqlite3, standard, timezonedb, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 360
max_input_vars - 8000
memory_limit - 256M
post_max_size - 512M
sql.safe_mode - Off
upload_max_filesize - 512M
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
opcache.max_accelerated_files - 7963
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

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