Reinstall Equinox Theme - Send me a link
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I reinstalled Concrete5 and need a link to the Equinox theme.
Email sent after I ordered the theme has a download link that goes to a web page without a download link.
This theme will be used on a development website and then a production website. I will need to change ownership of the theme when ready for production.
I did find a procedure on concrete5.org to change assigned license that directed me to this page.
https://www.concrete5.org/profile/orders/...
There is no active link to reassign license on this web page.
Email sent after I ordered the theme has a download link that goes to a web page without a download link.
This theme will be used on a development website and then a production website. I will need to change ownership of the theme when ready for production.
I did find a procedure on concrete5.org to change assigned license that directed me to this page.
https://www.concrete5.org/profile/orders/...
There is no active link to reassign license on this web page.
| Type: | Pre-Sale |
|---|---|
| Status: | In Progress |
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
Hi there,
We do not control the licenses or links to downloads - you need to speak with concrete5 if you're having issues finding your theme.
When you purchase a theme, it should appear in your licenses page within your c5 account. You can then link this to a project, or manually download if needs be.
To re-iterate - there is no link or files we can send you - please speak with concrete5 if you're still having problems.
We do not control the licenses or links to downloads - you need to speak with concrete5 if you're having issues finding your theme.
When you purchase a theme, it should appear in your licenses page within your c5 account. You can then link this to a project, or manually download if needs be.
To re-iterate - there is no link or files we can send you - please speak with concrete5 if you're still having problems.