[Error]Call to a member function

Permalink Browser Info Environment
I get "Call to a member function getBlockTypeHandle() on null" when trying to edit a hometype4(video only) page.
$btOriginal = \Concrete\Core\Block\BlockType\BlockType::getByHandle($_bo->getBlockTypeHandle()); on line 79 of block_header_view.php seems to be causing the error.

Type: Ticket
Status: In Progress
hinodeya
View Replies:
c5box replied on at Permalink Reply
c5box
Hi,

Thanks for reaching out. Looks like the error is coming from a core file. I can’t seem to pull up your environment info to debug deeper.

Is your site accessible remotely? You can provide me temporary credentials so I can debug.

James
hinodeya replied on at Permalink Reply
hinodeya
thank you for your reply.

I created the following user for verification.

URL:https://soba-hinodeya.com/site/index.php/login...
Login account: testuser
Password: testuser

Thank you for your verification.
c5box replied on at Permalink Reply
c5box
Hi,

Can we switch the dashboard UI to english?

Regards,
James
hinodeya replied on at Permalink Reply
hinodeya
Hi, james

Switched dashboard UI to English.

please confirm.

Regards,
Masahiro
c5box replied on at Permalink Reply
c5box
Hi

Its still not in english. Its ok i’ll figure this out

James
hinodeya replied on at Permalink Reply 1 Attachment
hinodeya
Hi,

Certainly the dashboard is in English like the screenshot.

Why. . .
hinodeya replied on at Permalink Reply
hinodeya
Hi,James

It's been a few days, how's your debugging going?

Regards.
hinodeya replied on at Permalink Reply
hinodeya
Hi,

still can't solve the problem.
Any advice would be appreciated.
c5box replied on at Permalink Reply
c5box
Hi,

Sorry i thought I had replied to this already. This is tricky to debug because I think its not the theme files that are causing the problem. I am guessing maybe this is related to a corrupt core file or a conflict with another addon.

Can you do me a favor and create another fresh instance of Concrete cms thats compatible woth the theme then install the theme?

James

concrete5 Environment Information

Edit mode>>hometype4

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36

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