Move to Live Environment - Need to Configure

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I bought the Fundamental theme and developed the Beta site at the URL ofhttp://www.btlaunch.com. Today I moved to production environment ofhttp://www.tricon-industrial.com and I am receiving the following error:

An unexpected error occurred.
include(/home/btlaunch/public_html/packages/fundamental/themes/fundamental/elements/head.php): failed to open stream: No such file or directory

The site is now located at a new hosting environment. /home/triconindustrial/public_html....

Can you tell me where the configuration for this is?
Thank you.

Type: Ticket
Status: Archived
darrellgw
View Replies:
darrellgw replied on at Permalink Reply
darrellgw
Problem solved. The cache wasn't properly cleared. Once I removed cached files, all started working.
tommyh replied on at Permalink Reply
tommyh
Hi,

I too am having this issue and I have cleared cache in concrete and browsers. Any ideas what I am missing?
darrellgw replied on at Permalink Reply
darrellgw
I didn't clear the cache through Concrete5, instead I went to [root]/application/files/cache folder and deleted all files and sub-folders from this directory on the web server. Once that was complete, the problem was solved. Hope this helps.
tommyh replied on at Permalink Reply
tommyh
Thanks so much! That did the trick!
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

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concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000

# concrete5 Packages
Fundamental (4.0.5), Stucco (2.1.3)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.29 (Unix) mod_hive/6.6 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6

# Server API
cgi-fcgi

# PHP Version
7.0.27

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mcrypt, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 45
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 512M
post_max_size - 32M
sql.safe_mode - Off
upload_max_filesize - 24M
ldap.max_links - Unlimited
memcached.sess_lock_max_wait - 0
mysqli.max_links - 60
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - 60
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.167 Safari/537.36

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