We can't see that transaction please provide your order number. Was it this C5 profile you used?

Hi,

I don't even receive the email on the purchase but i do have the PayPal transaction for reference.

Yes, i used this C5 account for the purchase.

Please assist.

Thanks

Something seems to have gone wrong, it looks like you've been charged by the marketplace but we don't have your funds nor any record of the purchase either. Please can you contact concrete5 re this matter. It's important that you have the license show in your account for upgrades etc. Once they resolve it you should have access to the package in your account.