Can't get Brimstone or Genesis to install

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I am getting the following error when installing either Brimstone or Genesis on my Ubuntu server running Concrete CMS.

This package isn't currently available for this version of Concrete . Please contact the maintainer of this package for assistance.

Please help.

Type: Ticket
Status: In Progress
mcaconsult
View Replies:
c5box replied on at Permalink Reply
c5box
Hi,

Unfortunately, my themes are not yet version 9 ready. I am targeting next week or the week after to update them.

Kindy request a refund for both purchases and I will approve it. I am so sorry for the inconvenience.

Best,
James
mcaconsult replied on at Permalink Reply
mcaconsult
Formal Refund Request: Please grant me a refund for the license assigned to this support request.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.9
Version Installed - 8.5.9
Database Version - 20220319043123

# Database Information
Version: 10.6.12-MariaDB-0ubuntu0.22.04.1
SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# concrete5 Packages
None

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.52 (Ubuntu)

# Server API
fpm-fcgi

# PHP Version
7.4.33

# PHP Extensions
bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, FFI, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, Phar, posix, readline, Reflection, session, shmop, SimpleXML, sockets, sodium, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
max_multipart_body_parts - -1
memory_limit - 128M
post_max_size - 8M
upload_max_filesize - 2M
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
unserialize_max_depth - 4096
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.4 Safari/605.1.15

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Request Refund

Click below to request a refund for License #8288822. Currently unassigned.
Created on May 16 2023 at 10:15 pm
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