Upon update to 2.5.8, external script stops working and interferes with site.
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Upon updating to current version, an external JS from Elfsight had started not functioning correctly and interfering with site. <script src="https://apps.elfsight.com/p/platform.js" defer></script>
The site page with this script on it will not edit, nor can you add/delete/move blocks. Also, the script itself does not automatically scroll the slider anymore. If I remove the code from the block it is in, the page functions as normal. So, I have to remove the code anytime I want to edit the page and then reinsert it. I assume it is a js conflict with their code and something in the new theme code. Updating the theme to the newest version is the only change when it stopped working properly.
It's on homepage on site
https://www.hansonsautodetail.com...
Any thoughts or advice is greatly appreciated.
Thanks,
Bill
The site page with this script on it will not edit, nor can you add/delete/move blocks. Also, the script itself does not automatically scroll the slider anymore. If I remove the code from the block it is in, the page functions as normal. So, I have to remove the code anytime I want to edit the page and then reinsert it. I assume it is a js conflict with their code and something in the new theme code. Updating the theme to the newest version is the only change when it stopped working properly.
It's on homepage on site
https://www.hansonsautodetail.com...
Any thoughts or advice is greatly appreciated.
Thanks,
Bill
| Type: | Ticket |
|---|---|
| Status: | Resolved |
Can you please send us a temporarily admin access via PM so we could investigate the problem?
Kind regards,
Xanweb Support Team