Can't activate Replica Theme

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I chose Concrete5 as my CMS for this website which came with Elemental already installed although I didn't get any option to choose it or not.
I chose Replica as my Theme and associated the licence to the project/website.
Replica appears in the Themes list in my website Dashboard.
I cannot activate it and I cannot inactivate or remove Elemental
Why won't it let me use my chosen option?
Thanks.

Type: Discussion
Status: Archived
RogerM
View Replies:
RogerM replied on at Permalink Reply
RogerM
OK don't worry - I managed to sort it - needed to activate Elemental first even though it was already active and then I could activate Replica. Easy to do but unnecessary and wasted time working out...
I appreciate this isn't your fault but Concrete5's
RogerM replied on at Permalink Reply
RogerM
Forget the last message
If I activate Replica but then go back to edit the website nothing has happened. What's going on?
Xanweb replied on at Permalink Reply
Xanweb
we need access to your site to investigate the problem, could you send us a link and a provisory admin account (via PM) ?

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.4
Version Installed - 8.5.4
Database Version - 20200609145307

# Database Information
Version: 5.7.26-29-log
SQL Mode: NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Replica Theme (1.0.0)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.3.26

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, ionCube Loader, json, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, shmop, SimpleXML, soap, sockets, sodium, SPL, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 120
max_input_vars - 3000
memory_limit - 768M
post_max_size - 256M
upload_max_filesize - 256M
ic24.api.max_timeout - 7
mbstring.regex_stack_limit - 100000
memcached.sess_lock_max_wait - not set
memcached.sess_lock_wait_max - 150
memcached.sess_server_failure_limit - 0
mysqli.max_links - 60
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - 60
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0

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