Grey Header background image files missing?

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Hello,
Just bought this theme. I liked what I saw in the demo, but mine doesn't look like that.
Specifically, the entire grey/texture header area is white.
I did some investigating, and it looks like the image it needs can't be found?
I cross-checked with the demo version, and all the /images/bg-*.png files were not in my package, but clearly linked up on the demo.
So I pulled them from the demo and added them. Still no dice.
Screen shot attached.
How to fix?

1 Attachment

Type: Pre-Sale
Status: In Progress
PatrickHenry
View Replies:
PatrickHenry replied on at Permalink Reply 1 Attachment
PatrickHenry
Okay, for the record I forgot to hit this as a support question. I've bought it already and hope I can use it. This isn't a sales question.
Looks like the images are there, I was looking in the main packages/theme_silence/images folder. Then realized they were in the "/"/themes/silence/images folder.
It looks to be an issue in override.css.
Note this is a fresh install, I've done nothing to override anything yet.
See screenshot attached. In web inspector you can see the property I turned off and then the background starts to show, but it's still not full height like the demo.
Can you fix and apply the update?
PatrickHenry replied on at Permalink Reply
PatrickHenry
Still waiting on a reply to this….
Please help.
sebastienj replied on at Permalink Reply
sebastienj
Hi, sorry for the late.
This image is a pattern that is colorized and sized by php and then saved in the cache folder ofyour site. I will need a access by PM to understand what happen.
PatrickHenry replied on at Permalink Reply
PatrickHenry
Okay, no problem.
I'll PM you.
Thanks!
P.

concrete5 Environment Information

# concrete5 Version
5.6.3.3

# concrete5 Packages
ACE InCurl (1.5), Advanced Slider (2.0.1), Advertisement (1.7.7), Air Slider (1.0.2), Are You A Human (1.0.1), Aria (1.0.0), Automatic Email Obfuscator (1.2.3), Automatic Word Obfuscator (0.9.1), Backup as a Job (1.0), Bootstrap Image Gallery (3.0.0.5), Breadcrumbs (2.0), Concrete Bricks Game (1.1.1), Contact Directory (1.4), Content+ (1.2), Designer Content (3.1.1), Discussion (1.8.6), Document Library (1.6.4), Domain Mapper (1.1.4), Enhanced User List (1.6.0), Expand / Collapse (1.2.6), Flickr Photos (1.2.1), Floating Header (1.1), Force SSL (2.6), Formidable (2.1), Formigo Social Life (1.0.4), Form Tableless Layout (1.2.1), GCalendar Viewer (1.2.1.7), Get Directions (1.0b), HTML5 Audio Player Basic (1.1.6), Instant JavaScript (1.0.1), Jquery Galleria (2.2.3), Karma (1.1.0), Lerteco User Importer (2.1.1), Magic Heading (1.3), Mail Monkey (2.1.2), PDF Viewer (1.1), Picmonkey Image Editor (1.01), Picturefill Image (1.1), Pro Blog (12.4.4), Pro Events (11.1.0), Profile Alerts (1.0.0), Pro Forms (6.0.2), ProForms Extend Example (0.0.1), Real Estate (2.17), reCAPTCHA (0.9.2), Reward (1.4.3), Roundabout Gallery (2.3), Seo Manager (2.5.3), Silence Theme (1.7.3), Simple Facebook Gallery (1.04), SimpleFaq (3.0.0), Site Notifications (1.0.1), Sortable Responsive Gallery (1.8), Tag Cloud (1.0.2), UnoSlider (1.5), Url Director (2.0), User Directories (1.5.0), Where Is My Block? (1.1), YouTube Channel (1.3.17).

# concrete5 Overrides
blocks/monkey_block, blocks/content, blocks/air_slider, blocks/document_library, blocks/unoslider, blocks/proforms_list, blocks/contact_directory, blocks/pro_event_list, blocks/sortable_responsive_gallery, blocks/remo_expand, blocks/proforms_display, blocks/advertisement, blocks/ace_in_curl, blocks/jl_concrete_bricks_game, blocks/youtube, blocks/html, blocks/mylab_galleria, blocks/swp_breadcrumbs, blocks/image, blocks/directories, blocks/magic_block, blocks/add_faq, blocks/discussion_topics, blocks/jl_concrete_bricks_scores, blocks/get_directions, blocks/c5_clean_block_templates-master, blocks/discussion_post_list, blocks/problog_list, blocks/form, blocks/g_calendar_viewer, blocks/page_list, blocks/next_previous, blocks/external_form, blocks/tester, blocks/search, blocks/bootstrap_image_gallery, blocks/pmw_enhanced_user_list, blocks/pdf_viewer, blocks/autonav, controllers/members_ellucian_go_app.php, controllers/members.php, elements/discussion_messages_threaded.php, elements/profile, elements/x_header_required_v1.php, elements/header_required.php, elements/files, helpers/x_has_content_check.php, jobs/index_search.php, js/bootstrap-typeahead.js, js/iealert.min.js, js/bootstrap-dropdown.js, js/bootstrap-scrollspy.js, js/homePage_Tabs.js, js/bootstrap-popover.js, js/bootstrap-tooltip.js, js/modernizr.js, js/modernizr.v0.js, js/bootstrap-transition.js, js/bootstrap-collapse.js, js/bootstrap-button.js, js/modernizr.dev.js, js/remo.expand.js, js/browser-detection.js, js/bootstrap-modal.js, js/application.js, js/wow.min.js, js/bootstrap.js, js/jquery.min.js, js/jquery.feedbackBadge.min.js, js/README.md, js/bootstrap.min.js, js/bootstrap-carousel.js, js/bootstrap-tab.js, js/google-code-prettify, js/bootstrap-affix.js, js/animationsPlus.js, js/homePage_Alumni_Tabs.js, js/bootstrap-alert.js, css/css-MediaQueryDeBugger.css, css/browser-detection.css, css/animate.css, css/gcalendar_month.css, css/bootstrap.min.css, css/bootstrap.css, css/ie6.1.1.css, css/addon_support.css, css/discussion.css, css/feedbackBadge.css, css/bootstrap-responsive.css, css/bootstrap-responsive.min.css, css/iealert, css/prettify.css, libraries/change_notifications.php, mail/forgot_password.php, models/attribute, models/mail_do_admina.php, models/login_user.php, single_pages/x_members.php, single_pages/profile, single_pages/page_forbidden.php, single_pages/page_not_found.php, single_pages/x_login.v0.php, single_pages/dashboard, single_pages/register.php, single_pages/members.php, single_pages/login.php, single_pages/x_profile_v1, single_pages/x_page_not_found.v.0.php, themes/alumni2014fa, themes/ehc2012, tools/x_iCal.php, tools/ajax_cal_responsive.php, tools/get_badges_content.php

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