issue with installation

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Hey,
Purchased and installed Form Plus, we're getting the enclosed error.
Can you help?
Thanks

1 Attachment

Type: Ticket
Status: In Progress
ShikokuTours
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BlueFractals replied on at Permalink Reply
BlueFractals
Are you using the latest version of Form Plus? I tried this on Concrete 8.5.9 and did not notice any issue while installing it.
ShikokuTours replied on at Permalink Reply
ShikokuTours
We're using v.2.3.6
BlueFractals replied on at Permalink Reply
BlueFractals
Please use the latest version:https://marketplace.concretecms.com/marketplace/addons/form-plus1/ch...

That issue was resolved in v 2.4.1.
ShikokuTours replied on at Permalink Reply 1 Attachment
ShikokuTours
Hey there,
It worked, and we've installed the plugin successfully
However, we're getting the enclosed error when completing the form
Our contact form is herehttps://www.shikokutours.com/contact-us...
Thanks,
Max
ShikokuTours replied on at Permalink Reply
ShikokuTours
fyi, the issue only occur when we tick the newsletter subscription box
BlueFractals replied on at Permalink Reply
BlueFractals
Thanks for your email. Unfortunately, I was unable to replicate the issue you mentioned. I tested a form with an opt-in checkbox. When I tick the checkbox and submit the form, I didn't get any error. I was able to successfully subscribe to the Mailchimp list.

I recommend you double-check all your merge tag mappings.

concrete5 Environment Information

8.5.9

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36

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