concrete5 Environment Information
# concrete5 Version
5.6.3.2
# concrete5 Packages
Designer Content (3.1.1).
# concrete5 Overrides
blocks/testimonial_box, blocks/box_content, blocks/autonav, blocks/page_title, blocks/google_map_info, blocks/red_testimonial_box, blocks/news_page_block, blocks/tagline, blocks/news_block, blocks/head_office, blocks/image_content_box, blocks/big_italic, blocks/search, blocks/bottom_tagline, blocks/top_text, blocks/red_content_box, blocks/testimony_contnt_box, blocks/testimonial_red, blocks/testimonial_page_box, blocks/bottom_tagline_wysiwyg, elements/header_required.php, mail/block_form_submission.php, themes/sws_certification
# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Apache
# Server API
cgi-fcgi
# PHP Version
5.4.37
# PHP Extensions
bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, newrelic, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, readline, Reflection, session, shmop, SimpleXML, sockets, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib.
# PHP Settings
max_execution_time - 60
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 128M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
newrelic.special.max_nesting_level - -1
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
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Thanks for your question.
We have no idea about the add-ons of other developers, please ask him/them directly.
About the issue itself, it's quite impossible to debug without any information about how to reproduce the issue.
Best,
Antti / Mainio