I bought bonappetit but it's not showing up in my licenses listBrowser Info Environment
I just bought the bonappetit theme via paypal and I got emails in my inbox indicating that the payment was successful and the usual email from [email protected] thanking me for my order. However, the order is not showing up in my profile at:
Where everything else I've ever bought in the concrete5 marketplace shows up. I'm under the gun to get this website up and running so if someone could look into it I would be hugely appreciative.
Is the site you're working on connected to the community? I don't see any projects associated with your profile:
If the site hasn't yet been connected, check out this screencast that explains how:
It's also possible that the site is connected with a different concrete5 account. If that's the case we can get your screen name added to the project's management team-- then you'll be able to use the the theme you've purchased.
I can get it associated with the heathersh account if you like.
Edit: when I said there were no projects associated with your profile, I was looking at the "ms" account. I looked up the screen name from the transaction ID you sent along in your refund req.
I've moved the license to your heathersh account. It should show up on your orders page now: